You can contact us via email: contato@diquenbrasil.online . Our team is ready to help with any questions or needs.

Delivery times vary depending on your location. Typically, our orders are delivered within 14 business days.

Hello, we currently work with Transport Companies and Post Offices.

If you need to change your shipping address, please contact us as soon as possible after placing your order. We will do our best to adjust the address before the order is shipped.

If your order does not arrive within the estimated time, please contact us at contato@diquenbrasil.online . We will investigate the delivery status and take the necessary steps to resolve the situation as quickly as possible.

After your purchase is complete, you will receive a confirmation email with your order details and a tracking number. If you do not receive the email, please check your spam folder or contact us to confirm the status of your order.

If your order is delivered to an incorrect address, please contact us immediately at contato@diquenbrasil.online . We will work to resolve the issue and ensure that the order is delivered correctly.

If you need to cancel an order, please do so as soon as possible as it takes 2 days to process orders. If the order has been shipped, you can request a return after receiving the product. Just contact support at contato@diquenbrasil.online .

If you need to return a product, you have up to 7 days from the date of receipt to request a return. Please contact us at contato@diquenbrasil.online to start the process and get detailed instructions.

Yes, our store uses SSL encryption to ensure 100% protection during your purchases. You can carry out your transactions with complete security on our website.

In our store, each product has a detailed description and technical specifications to make the best purchasing decision. If you have any additional questions, do not hesitate to contact us by email contato@diquenbrasil.online .

If you receive a damaged or incorrect product, please contact us immediately at contato@diquenbrasil.online . We will exchange or refund the item at no additional cost to you. Our priority is ensuring your satisfaction.

We accept several payment methods, including credit cards, debit cards, and bank slips. The available options will be displayed at the time of checkout.

At Diquen Brasil, we value transparency and commitment to our customers. Although we operate as an online store, this does not compromise our character or dedication to providing complete and accurate information. We are here to ensure the best shopping experience and exceptional service to everyone.

Yes, we offer free shipping throughout Brazil. Take advantage of this benefit when shopping!

Yes, we offer free shipping throughout Brazil. Take advantage of this benefit when shopping!

If you forget your password, simply click "Forgot Password" on the login page and follow the instructions to reset it. You will receive an email with a link to create a new password.